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It's time to ask.

Know more about our system and processes thru these Frequently Asked Questions. 

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FREQUENTLY ASKED QUESTIONS

  • HOW LONG HAVE YOU BEEN IN THE BUSINESS?
    Kalila Events is a newly formed company established in 2021. It came from its parent business, Plan the Day Events PH (registered as PTD Events Management), a top-of-the-line events management company in the Philippines, serving from 2012 to 2021. Why did you change your name? - Unfortunately, the Department of Trade and Industry (DTI) no longer allows businesses to use trade names with patented words such as: "Plan," "The," "Day," or words known as general in their form. To move forward, we've decided to let go of our branding "Plan the Day (PTD), and gave life to what we have already established branding, "Kalila." We registered Kalila Events last September 8, 2021. From the same founder, Annie Germino, and new team members, and with much improved approaches, we will continue providing top-notch services to our dearly beloved clients, carrying the legacy that PTD established.
  • HOW DID YOU START YOUR CAREER AS A WEDDING PLANNER?
    It all started in 2010 when a friend offered me a seasonal job in the events industry as a junior coordinator. I was at a crossroads in my life and in dire need of "something to do," so I accepted the offer. Little did I know that this job would be the start of a lifelong passion. Through the years, I had the opportunity to work on a wide range of events, from large-scale corporate conferences to intimate weddings and everything in between. With the help of supportive and inspiring mentors, I honed my skills and grew as a professional. Now, I am a seasoned event professional, grateful for the opportunity my friend gave me all those years ago. And so, my happily ever after begins, as I continue to pursue my passion for events and see where it takes me next.
  • ARE YOU A MEMBER OF ANY WEDDING ASSOCIATION/S?
    I am proud to share that I am currently undertaking certification as a "Certified Wedding Specialist" with Weddings Beautiful Worldwide, Philippines. Upon completion, this license will enable me to utilize my expertise not just locally, but across the globe. I am excited to take this step towards enhancing my skills and knowledge in the field of weddings and events.
  • DO YOU ACCEPT DOUBLE BOOKINGS?
    We pride ourselves on our service quality, which is why we limit our bookings to a maximum of two events per day and typically manage up to 15 events per month. Our focus is always on delivering the highest quality rather than simply filling our calendar with new engagements. To maintain this level of excellence, we ensure that our coordinating team on the day of the event, including the planning team handling your accounts, is composed of trained and effective members.
  • DO YOU ATTEND EVERY EVENT?
    As someone who is passionate about ensuring events are executed flawlessly, I make it a priority to be involved in every aspect of the planning process, particularly if I have been involved from day one. The day of the event itself is a highlight for me, and I always make sure to be present to ensure everything runs smoothly. So, yeah! You can expect to see me present throughout your event. ;)
  • WILL YOU HANDLE EVERY ASPECT OF THE WEDDING PLANNING?
    As your wedding planner, it's my responsibility to keep us on track with our goals. I work alongside a talented team of account executives who will be there to support us every step of the way. If you have any questions or needs, we're always here to help!
  • WHAT TIME WILL YOUR TEAM ARRIVE AND DEPART ON THE DAY OF OUR WEDDING?
    Our team is fully committed to ensuring your event is a resounding success! We'll be up and at 'em, arriving 6 hours prior to the wedding ceremony or 4 hours before birthday celebrations to ensure everything is in place and running smoothly. We'll be there until the very end, making sure all items are accounted for and all acknowledgment receipts are properly taken care of.
  • HOW MANY TEAM COORDINATORS DO YOU HAVE?
    Our dynamic team of 6 is at your service for every event, catering to a maximum of 200 attendees. Our team consists of a Team Leader, Bride's Manager, Groom's Manager, Church Coordinator, Reception Coordinator, and Supplier's Coordinator, all dedicated to ensuring every aspect of your event runs like a well-oiled machine.
  • IF WE DECIDE TO BOOK YOU, HOW QUICKLY CAN YOU SEND THE CONTRACT OVER FOR US TO REVIEW?
    We're excited to work with you and get the ball rolling as soon as possible! As soon as you're ready to move forward, we'll have your contract in your inbox during our business hours from 9:00 am to 6:00 pm on weekdays.
  • WHAT IS YOUR PAYMENT POLICY, AND WHAT MODES OF PAYMENTS DO YOU ACCEPT?
    Depending on the package you choose, here's what our payment schedule typically looks like: For Full and Semi-full Event Planning Packages, we ask for a 50% downpayment upon booking, followed by a 30% downpayment 3 months before your event, and finally, a 20% full payment due 7 days before your event. For our On-The-Day package, we require a 50% downpayment upon booking, with the remaining 50% due 7 days prior to your event. We prioritize convenience and flexibility for our valued clients. You can choose from a range of payment options, including major banks such as UnionBank, BPI, BDO, and Metrobank, as well as popular digital wallets like Gcash and PayMaya.
  • DO YOU ACCEPT CREDIT CARD PAYMENTS?
    We're currently working on expanding our payment options to include credit card processing. We're excited to offer this convenient feature to our customers and will keep you posted on its availability. Stay tuned for updates!
  • ARE THERE ANY OTHER FEES WE MAY INCUR ASIDE FROM YOUR COORDINATION SERVICE FEE WE SHOULD BE AWARE OF?
    At our company, we believe in being upfront and transparent with our clients. Our professional fees, as listed on our website, brochure, or portfolio, remain unchanged. That said, if your event is outside of Metro Manila, we may need to apply additional fees for out-of-town expenses like transportation, airfare, and accommodations. We'll work with you to make sure you have a complete understanding of any additional costs before moving forward.
  • ON THE DAY OF THE WEDDING, HOW DOES YOUR TEAM COMMUNICATE?
    At our company, we're all about staying ahead of the game and investing in the latest technology to provide top-notch service. Our team now utilizes high-end communication sets that go beyond walkie-talkies or push-to-talk radios, giving you the peace of mind that comes with top-of-the-line technology. Plus, we've set up a convenient group chat for quick updates and behind-the-scenes photos, and even have service mobile phones on hand as a backup in case of any unexpected challenges. With our reliable and advanced communication system, you can rest assured that your event is in good hands.
  • ARE WE REQUIRED TO BOOK VENDORS YOU RECOMMEND?
    At our company, we believe in personalized service that puts your needs first. As your trusted partner, we're committed to finding quality suppliers that match your unique preferences, funding, and style. While we're happy to offer recommendations and guidance, we always respect your final decisions and prioritize your personal choices above all else.
  • WHO HANDLES PAYMENTS ON THE DAY?
    At our company, we take security and transparency seriously when it comes to payment processes. To ensure a smooth and secure transaction, we kindly request that clients endorse all remaining payments to our any of our account executives or Team Leader at the start of the day, with a representative from your side present to witness the count. Once collected, our team will quickly turn over the payment to the suppliers, and require them to sign our acknowledgment receipts for added assurance. Rest assured that we'll keep you in the loop every step of the way, and provide you with the necessary documentation for your records after the program.
  • WHAT IS THE LARGEST WEDDING THAT YOU HAVE HANDLED?
    At our company, we believe that every wedding is a grand celebration, no matter the size. We've had the pleasure of handling weddings of all scales, from intimate gatherings to extravagant affairs with thousands of guests. We understand that each couple has their unique vision and preferences, and we work tirelessly to bring those dreams to life. Regardless of the size of your wedding, you can trust that our team will bring the same level of dedication, creativity, and attention to detail to make your special day truly unforgettable.
  • IN CASE OF AN EMERGENCY WHICH WILL BE UNABLE FOR YOU TO GO, WHO WOULD STAND ON YOUR BEHALF?
    While I hope that it never comes to this, I want to assure you that you're in good hands with our team. In the unlikely event of a personal emergency, I am completely comfortable and at peace knowing that any one of our experienced account executives can step in and take the reins, ensuring that your planning and event will be seamless and stress-free. Our team is comprised of seasoned event coordinators who are passionate about creating unforgettable experiences for our clients, so rest assured that you will always receive the same level of care and attention to detail, no matter who is leading your event.
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“Successful event is not only about having professional knowledge, talent & skills, the key to an outstanding event is also by giving your full commitment to the client, dream with them and make their dream events come true - that's what we are offering.”

- Annie  Germino, Event Planner & Director

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